Faq

Welcome to Marielyne Jewellery, Where Every Jewel Tells a Story!"

1. Do You Offer Refunds/Returns?

If there is no problem in the product we cannot refund. Please check our return/refund/exchange policy here.
2. Can we pay in LBP?

Due to the current economic conditions, we hope that all payment will be only in US dollars. We hope you understand the current situation and thank you.
3. Can I Cancel or Change My Subscription/Order?

Due to the delivery procedures in 24 hours we can cancel the order not more. We hope you understand this situation and thank you.
4. Are There Any Discounts or Promotions?

When we have offer we will announce it. It’s Better to subscribe with our newsletter to keep in touch for the latest products, offers and discounts.

1. Do you create new custom designs

Yes we create your own custom design in gold and we can add any options you want
2. How can we customize our design?

- You can customize your own design by contacting us via whatsapp or a call - In addition you can send us a request with an attachment photo in the customization page with description and we will contact you as soo as possible for more information
3. Do you buy Gold/Silver?

Yes we do buy and sell Gold/Silver you can pass through our shop to buy from you.
4. Still have any question?

If you still have any question do not hesitate to contact with us or send us an email through the contact form below.

Still stuck ask directly.